ENQUIRIES MUST BE MADE USING THIS FORM IF A REPLY IS TO BE GUARANTEED

Calypso

Questions and Enquiries. Rapid Response Form

Just complete this form and Click on Submit when ready to send. Remember to add your return address if you would like a reply and please double check spelling on the email address

Your name:

Your Email address:

Please check your email address very carefully. A mistake will prevent us from answering your enquiry unless you also leave a postal address below.

What Area are you Fishkeeping in? ( please ensure black spot is on correct button by clicking) This information is relevant to your enquiry and helps us to formulate an answer to your question.
United Kingdom, Channel Islands & Republic of Ireland
Mainland Europe & Eurasia
Africa
Australia and the Far East
South America
North America/Canada

Level of Advice required? (use any button . If in doubt click General- double click to remove an error tick)
Beginner (6 months or less with these species)
Intermediate (6 months to 2 years with these species)
General
Expert (over two years experience)

Category of Information Required (Click on any boxes- double click to remove an error tick)
Tropical Freshwater
Goldfish/Koi/Native Coldwater Species
Marine
Unsure/General

IF YOU ARE NEW TO THE WEB and filling out forms,

please note that the little arrows on the sides of the question boxes are clickable and they then show you a range of options to chose from in each category.
ONLY IF NONE OF THE GIVEN OPTIONS APPLY should you leave the default answer as not known.

Urgency:
Tank Size (gal/litre):
Ammonia:
Nitrates:
Average Tank Temperature:
Number of fish in tank:
Type of filtration:
Type of lighting:
Confirm Email Address:
CONFIRM STATE OR COUNTRY:

pH:
Nitrites:
Salinity (if marine):
Heater Size:
Time tank has been set up: (add figure before "months")
Amount of Filtration
Amount of lighting:

Do you regularly read any of the listed aquatic journals (Scroll options using small arrows and highlight your choice by clicking on it) (This question is optional)

Place your question/problem in the box below being sure to add a postal address if a written reply is required ? After completion press the submit button. We will email your reply within 48 hours. Where an outside technical expert needs to be consulted we will let you know and forward you their response as it is received.

Please bear in mind that this service is currently free to first-time users. The service is not designed for continuous users, and very frequent use will incur a small handling charge which will be notified in advance.

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